Project update: 3-17 September

The last couple of weeks have seen the launch of the new Learning Space and everyone’s use of it. The switch over went really smoothly and apart from a few teething problems that were solved quickly feedback so far suggests that the new Learning Space is more intuitive to use and fresh.

The new user guidance is now available at http://etsupport.freshdesk.com/support/solutions and accessible through the help button on the top bar of Learning Space, next to your profile link. These guides have been updated to align with the new look and feel of the system, and there are instructional videos available if you prefer them.

All staff, including School Admins are now able to add and remove other staff to and from modules. Please ensure that current staff on modules, and/or School Admins are the first port of call for getting added onto modules that you need.

We are doing our final audit for this year this week. We will be in touch in the same way as before for any modules requiring additional work.

 

Project Update: 21 Aug – 3 Sept

Go Live

Today marks the launch of the new environment, this morning when you visit the usual Learning Space address you’ll see that we’ve now made live the new system. This is in preparation for students starting back with us in a few weeks and we hope you’ll find the system easier to use and more resilient.

Training

Last week we’ve held additional drop-in training sessions and this week those sessions will continue. Please pop into see one of the team to discuss any help or assistance you may need with the new system in preparation for the start of term.

  • Tue 4th, 9:00 – 17:00 – Penryn – Exchange Blue
  • Wed 5th, 9:00 – 17:00 – Falmouth – Seminar F (Treetops)
  • Thurs 6th, 9:00 – 17:00 – Penryn – Exchange Blue

As always we’re available for any additional questions you may have by emailing etsupport@falmouth.ac.uk

Video guidance

Over the last few weeks we’ve also been enhancing all our support materials, each has been reviewed and updated to reflect the new environment, video versions can be found at the bottom of more complicated articles to demonstrate what’s being described.

 

Project Update: 7-20 August 2018

Updating your module areas – Audit #2

The new Learning Space will go live on 3rd September, and on that date students will have access to the 18/19 module areas. With this in mind, this week we carried out a second audit of content in module areas. We found there has been a lot of work over the past month, with some subject areas well on course to be ready for 3rd September. In other areas work has not yet started – staff who require advice or training should contact etsupport@falmouth.ac.uk.

Module leads and Heads of School have been contacted with the results of the audit. If you are a module lead who has not been contacted, or you were contacted about modules for which you are no longer the lead, please contact both etupport@falmouth.ac.uk (so we can send you the correct results) and also qae@falmouth.ac.uk (so the record in SITS can be updated).

Support guides

What staff need to do by September is documented here:

You can find comprehensive (but brief!) documentation on other aspects of Learning Space here:

Support sessions

Through the last week of August and the first week of September we will be available at drop-in days. Do come along, either for a brief one-to-one session or to sit and work on Learning Space while someone is on hand with help if or when you need it. The dates are:

August

  • Tue 28th, 9:00 – 17:00 – Penryn – TH Seminar W
  • Wed 29th, 9:00 – 17:00 – Penryn – TH Seminar W
  • Thurs 30th, 9:00 – 17:00 – Falmouth – Seminar F (Treetops)

September

  • Tue 4th, 9:00 – 17:00 – Penryn – Exchange Blue
  • Wed 5th, 9:00 – 17:00 – Falmouth – Seminar F (Treetops)
  • Thurs 6th, 9:00 – 17:00 – Penryn – Exchange Blue

If you cannot make any of these days we are happy to arrange sessions for groups or one-to-one. Again, please contact etsupport@falmouth.ac.uk.

Positive feedback on the makeover!

We have received a lot of positive comments since a new theme was deployed on Learning Space. Our user experience designer is still making minor amendments and we welcome further feedback!

Project update: 24 Jul – 6th Aug

The Home Stretch

Whilst we have all been distracted by football coming home, heat waves and barbecues, August has crept up on us and we are just less than a month away before the new Learning Space will go live. Don’t forget, the ET team will be running a second audit in the middle of the month so you still have a week or so to make any changes before they’re reviewed.

Support For Updating Your Modules

Whilst we appreciate that many of our colleagues are on leave at this time of year, rest assured members of the ET team will be around throughout August to answer questions, visit your team and provide prompt feedback on modules for you – all you need to do is ask! The best way to contact the team is etsupport@falmouth.ac.uk. For anyone returning later in the month or early September, we will also be running the support sessions below:

August

  • Tue 28th, 9:00 – 17:00 – Penryn – TH Seminar W
  • Wed 29th, 9:00 – 17:00 – Penryn – TH Seminar W
  • Thurs 30th, 9:00 – 17:00 – Falmouth – Seminar F (Treetops)

September

  • Tue 4th, 9:00 – 17:00 – Penryn – Exchange Blue
  • Wed 5th, 9:00 – 17:00 – Falmouth – Seminar F (Treetops)
  • Thurs 6th, 9:00 – 17:00 – Penryn – Exchange Blue

Support Guides

The Learning Space upgrade has provided us with a great opportunity to review and redevelop the support documentation that staff can use to get to grips with different elements of Learning Space. Learning Space comes with everything needed to help support students with their studies while at Falmouth and we would highly recommend exploring some of the activities below to help enhance teaching.

 Activity  What is it?  Guide
 Workshop  A peer assessment tool built into Learning Space that allows students to upload work and have other students review it.  View
 Database  A collection of data about a specific topic that both students and staff can contribute to. For example records of information about famous artists, links to favourite animated films and more.  View
Wiki  Similar to Wikipedia, a blank collection of pages that both students and staff can contribute to. The tool could be used to create a collection of tutorials or as a development blog.  View

Theme deployment

In our last post we gave you a sneak peak of what the new Learning Space will look like. The eagle-eyed amongst us may have noticed the ‘collapse all’ button which confirms that sections in the new Learning Space can be collapsed and expanded. This will provide a simpler navigation for users accessing the Learning Space on their mobile phone and is helpful for modules and resource pages which contain a lot of information!

 

Project update: 10-23 July

We’ve been busy bees over the last couple of weeks, writing guidance for the new Learning Space and ensuring it matches with existing processes and procedures as well as the new tools within the system. We’re still doing a bit of training, and engagement has been really good. If you haven’t had training please get in touch.

Audit point 1 (w/c 16th July)

We have been auditing the content within modules. So far, around 30% of modules are ‘In progress’, or ‘meet audit requirements’ based on this set of criteria. We have got in touch with module leaders (recorded on the student record system) to notify them of the audit criteria that are yet to be completed. If you have received a message about a module that you are not a leader on, please could you pass it onto the relevant member of staff, and let us know. The record will need to be updated on the student record system, and the student records team should be notified through qae@falmouth.ac.uk.

More Drop in sessions

Additional drop in sessions have been requested by a few staff before the start of the new study block. As we’re expecting the bulk of the materials and activities to be created in the new Learning Space before then we’re hoping the sessions will be mostly for finishing off. But, whatever stage you’re at please feel free to drop into the rooms below on the following days:

August

  • Tue 28th, 9:00 – 17:00 – Penryn – TH Seminar W
  • Wed 29th, 9:00 – 17:00 – Penryn – TH Seminar W
  • Thurs 30th, 9:00 – 17:00 – Falmouth – Seminar F (Treetops)

September

  • Tue 4th, 9:00 – 17:00 – Penryn – Exchange Blue
  • Wed 5th, 9:00 – 17:00 – Falmouth – Seminar F (Treetops)
  • Thurs 6th, 9:00 – 17:00 – Penryn – Exchange Blue

Theme deployment

We’re still working on the design for the look and feel of the new system. We’re getting closer to the final testing phase now and plan to have it ready for around mid-August for the live system to go live on 3rd September. Here’s a sneak peak!

 

Project update: 26 June-9 July

As students leave for the Summer break we’re increasingly busy in the team as we prepare for the launch of the new Learning Space on September 3rd.

Course Sessions

We’ve been continuing with our course specific sessions over the last few weeks so staff feel orientated in the new environment, and understand the expectations of modules come launch. There’s still time to book in a session if you feel you’d like more support, please email etsupport@falmouth.ac.uk to make an appointment.

Release Cycle

After launching in September we’ll be planning in a regular release cycle to ensure tools and activities are updated and new functionality included. We’ve been working with next years academic calendar and the availability of our new service provider to ensure dates are chosen that are suitable for all. We’ve also been looking into the best ways of communicating these updates and will have more information in the coming months.

Theme Deployment

After finalising designs and building a local version, a working theme is now available on our development environment. We’ll be testing the new theme internally in the next few weeks before rolling out to the live environment.

Help Guidance 

Progress is also being made in updating our support documentation ready for the start of term. We’ll be updating all of our guidance to reflect the new environment, starting with common activities and resources.

Project update: 12-25 June

It’s been another busy few weeks as we prepare for the September launch of Learning Space. Many of you may have seen us at one of our drop-ins or attended course specific sessions. Attendance to the events has been really good and provided an opportunity for discussion about the upgrade and any concerns that have arisen.

Theming

We’re continuing to work on getting a more Falmouth looking theme in place in the new environment. This has included working with Brand Comms to ensure colours and fonts are in line with the Falmouth style guide. This is one of the more extensive areas of work as part of the upgrade project and we’ll be releasing this once ready to the new environment.

Audit Point 1 – 16th July 

To ensure that all modules contain relevant materials and links in preparation for the new academic year, we’ll be auditing all modules from the 16th July. Each module will be assessed against a list of set criteria to ensure it’s as informative and useful as possible for students. We’ll make contact with any module leaders with incomplete modules or those leaders who have yet to start building after this audit point.

Additional Drop-ins

We’ve had requests from a number of staff requiring some extra sessions come the end of the Summer to finish off any work they have to complete their module areas. As we’re expecting the bulk of the module will be created before this time we’re anticipating the focus of these sessions to be finalising any modules. Sessions have been booked for the following dates/times:

August

  • Tue 28th, 9:00 – 17:00 – Penryn – TH Seminar W
  • Wed 29th, 9:00 – 17:00 – Penryn – TH Seminar W
  • Thurs 30th, 9:00 – 17:00 – Falmouth – Seminar F (Treetops)

September

  • Tue 4th, 9:00 – 17:00 – Penryn – Exchange Blue
  • Wed 5th, 9:00 – 17:00 – Falmouth – Seminar F (Treetops)
  • Thurs 6th, 9:00 – 17:00 – Penryn – Exchange Blue

 

Project update: 29 May-11 June

Deadline: 3rd September
3rd September is the go live date for the new environment meaning the “old” Learning Space will be archived and users will no longer have access to the 17/18 content. You’ll need to ensure that any module content you wish to use in the new environment is retrieved before the 3rd September.

Training
Over the last few weeks we’ve been holding course focused and drop-in training sessions, many staff have attended these sessions and are now working on designing their modules for 18/19 in the new Learning Space. If you have yet to receive training, please contact etsupport@falmouth.ac.uk to arrange a session. There are also 3 remaining drop-in sessions where you can come and work while one of the Ed Tech team is on hand to help:

  • 09:00-17:00 – Mon 18 June – Penryn – Exchange Blue
  • 09:00-17:00 – Tue 19 June – Penryn – Exchange Blue
  • 09:00-17:00 – Thu 21 June – Falmouth –  Seminar F (Treetops)

Talis List Integration
We’ve now implemented the Talis tool within the new environment to enable teaching staff to a link to a relevant reading list in the Overview section of their modules. The academic liaison librarians have produced a PDF “how to” guide and a “how to” video on adding lists using this tool.

Scheduler: New feature
With the upgrade comes updates to current tools. A new feature that many staff members have expressed an interest in is now available. It is now possible to require students to submit either files or text at the point at which they book a slot. For example this might be used to upload an essay for discussion within a tutorial. Here are instructions on creating a Scheduler activity.

We use the

Project update: 15-28 May

We’re pleased to say that staff now have access to the new version of Learning Space and if you have attended one of our training sessions you will have seen it and hopefully you have started working on your modules for next year.

Over the last couple of weeks we have been meeting with staff and getting them up and running on their modules, and we will continue to meet with staff over the next month or so. If you haven’t got a session planned in for your course please get in touch to arrange one, or drop in to one of our all day sessions (details below).

Just to let you know, we will carry out an audit of the areas on Learning Space in mid July, and mid August. This is just to get an idea of how many modules have not been started yet, are in progress, or look to be complete. We plan to get in touch with module leaders who have modules that are not started after the audits to check if they need some more training.

Our designer has been working on the look and feel of the new environment to make it more in line with the Falmouth branding, and also to enhance the experience for users. He is now starting work on getting the designs built so they are in place for the start of the 18/19 year.

Drop-in sessions:

Falmouth

  • Thu 07 June* – Seminar F
  • Tue 12 June – Seminar F
  • Thu 21 June – Seminar F

Penryn

  • Tue 05 June – Exchange Green
  • Wed 06 June – Exchange Green
  • Mon 11 June* – Exchange Blue
  • Mon 18 June – Exchange Blue
  • Tue 19 June – Exchange Blue

*Library present for help with Talis resource lists

Project Update: 1 May – 14 May

Have You Booked Your Place?

Later this week we will begin granting staff access to the new Learning Space! To use the new Learning Space you must first attend one of our introductory sessions running throughout May/June. All courses now have their own time slot booked with the ET team so please speak to your course coordinator if you are unsure when yours is due to take place.

Action Required

Don’t forget, from September 3rd access to the current Learning Space will be disabled and you must move all of your module content to the new site before then! Our Learning Space sessions are designed to make this transition as smooth as possible and it is therefore vital that you attend.

Drop-in Sessions

As outlined in our last post, we will also be running support sessions throughout June for anyone who requires extra support. At the end of each session we will be providing everyone with Learning Space cheat sheets to help get you started.

Improving User Experience

We have worked hard recently on improving the user experience for staff and students within the new Learning Space. This has involved ensuring its design is in-line with University branding as well as carrying out user testing.

The new Learning Space removes some of the technical limitations of the old system as well as offering a range of new features. For example we are exploring the new ability to help students navigate the site through the use of user tours – a method of efficiently drawing students attention to key information on first sign in.

If you have any questions regarding this project then please contact ETSupport@falmouth.ac.uk

 

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