Thanks to the 680 students who recently provided valuable feedback and suggestions on their digital experience while at university: we have listened!

This was the second year the survey has been run and findings include:

  • students make good use of digital tools and have a positive attitude to the use of technology in learning and teaching;
  • the use of tablets has reduced while the use of laptops and printers has increased;
  • 90% rated the University’s overall digital provision positively;
  • access to WIFI is better but there is still room for improvement;
  • where it is used, students appreciate online collaborative learning tasks such as peer review of each other’s work.

Student suggestions focused on:

  • facilities (access to equipment, WIFI coverage, the cost of printing, access to course-specific software and digital resources such as e-books);
  • support (inductions, help with study skills and equipment; improved awareness of resources such as those on inclusivity or study skills);
  • the need for information to be all in one place instead of having separate systems such as study hub, Learning Space, my Falmouth;
  • the usability of Learning Space and its integration with other systems;
  • the need for consistent, timely and comprehensive use of Learning Space by teaching staff;
  • the availability of digital skills workshops (e.g. in Adobe software).

Senior staff and the Falmouth FXU president reviewed the results and identified actions with aims that include:

  • improving navigation and consistency of information within Learning Space;
  • ensuring the availability of up-to-date industry-standard software;
  • reviewing the cost of printing;
  • improving access to campus IT suites;
  • improving WIFI in residences and away from buildings;
  • improving communication with students on IT matters such as data privacy;
  • promoting study skills tools;
  • fostering curriculum recognition that the employability of all graduates requires extensive digital skills.

Going forward, we will keep listening and align actions to the university strategy.

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